SmartHub Issue with April usage

Our billing and usage application, SmartHub, is currently showing an incorrect usage total for the month of April.  

Hourly and daily usage amounts are correct. The new bills calculated correctly and the amount owed is correct. If you click on "View Bill" under BILLING HISTORY you will see your April bill has the correct usage.

We apologize for any inconvenience this may have caused.

2019 Rate Design Change

One of the missions of Sac Osage Electric is to provide service to our members at a price where everyone pays their fair share. The traditional “load curve” that models a typical residential electrical usage pattern is or will be impacted by distributed generation, plug-in electric vehicles, on-demand water heaters, and other lifestyle changes to a point where the current two-part rate is becoming less effective at providing revenue at a cost that’s equitable to all of our members.

Annual Meeting 2018

The crowd seated at Sac Osage headquartersTuesday, July 12

The 2018 Annual Meeting of the Members of Sac Osage Electric Cooperative kicked off around 5:00 PM on a warm, but not unbearably hot, June evening. 398 members registered and brought their families along. With over 800 people filing into Sac Osage Electric Cooperative's warehouse which was ready to receive them for a fun evening.

Watch for Hidden Electrical Dangers

When venturing outside, stay away from downed power lines and be alert to the possibility that tree limbs or debris may  hide an electrical hazard. 
Assume that any dangling wires you encounter are energized and dangerous. If you are driving and come upon a  downed power line, stay in your vehicle,  warn others to stay away and contact emergency personnel or electric utility.

Touchstone Energy Cooperatives Score Above the Rest

On May 11, the American Customer Satisfaction Index (ACSI) announced, “Energy utilities face serious challenges as customer satisfaction drops 3.2 percent.”

With an ACSI score of 71.9 on a scale of 0 to 100, the energy utilities sector dropped again for the third straight year. On a positive note that speaks to the cooperative difference and value of membership, Touchstone Energy Cooperatives remain the highest rated utility group.